Holding a 98%+ on-time rate through a mixed van and cargo-bike last-mile fleet
Dynamic dispatch across a heterogeneous fleet serving dense urban delivery windows

These figures match the published metrics on the Predictim Routing product page — this walkthrough is a composite scenario, not a specific engagement.
Dynamic dispatch across a heterogeneous fleet serving dense urban delivery windows
Segment: Regional last-mile parcel delivery
A last-mile fleet is rarely uniform: some vehicles can enter restricted city-centre zones and others can't, drivers hold different route certifications, and customer delivery windows are contractually hard, not preferences. Manual dispatch handles the common case reasonably well, but any late-arriving order, cancellation, or traffic incident forces a rebuild that eats into dispatcher time and pushes some deliveries outside their promised window.
How the deployment was structured

Fleet-aware assignment
The solver matches each stop to a vehicle that's actually allowed to make it — respecting zone access, vehicle type, and driver skill constraints instead of assuming a uniform fleet.
Hard windows, not soft penalties
Customer delivery windows and driver-hour rules are enforced as hard constraints, so a route that looks efficient on paper can't quietly violate a promised window.
Continuous re-optimisation
Routes update as orders are added, cancelled, or rescheduled through the day, without dispatchers manually rebuilding a plan from the point of disruption.
Traffic-adaptive re-routing
When live or predicted traffic pushes a route past its delay tolerance, re-optimisation triggers automatically rather than waiting for a dispatcher to notice.
Moving dispatch from a manual, reactive process to continuous re-optimisation is what lets a mixed fleet — vans and cargo bikes, different zone permissions, different drivers — hold a consistent on-time rate instead of degrading every time something changes mid-day.
Related reading
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